SHIPPING
**ERG LUX KICKS Shipping Policy**
**1. Order Processing**
- Orders are typically processed within **[4]** business days (excluding weekends and holidays).
- Processing times may vary during high-demand periods.
**2. Shipping Methods & Delivery Times**
- We offer standard and expedited shipping options at checkout.
- Estimated delivery times vary based on the shipping carrier and destination.
- Shipping delays due to weather, customs, or carrier issues are beyond our control.
**3. Shipping Costs**
- Shipping costs are calculated at checkout based on the destination and shipping method.
- Customers are responsible for all shipping fees, including customs duties or taxes for international orders.
**4. Tracking Information**
- Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates.
**5. Lost, Delayed, or Damaged Packages**
- **We are not responsible** for lost, delayed, or damaged packages once they are shipped. The shipping carrier assumes responsibility for delivery.
- If your package is marked as delivered but you have not received it, please check with neighbors, household members, or your local post office before contacting the carrier.
**6. Incorrect Shipping Information**
- Customers must provide accurate shipping details. We **are not responsible** for orders shipped to incorrect addresses provided by the customer.
- If an order is returned due to an incorrect address, the customer must cover reshipping fees.
**7. International Shipping**
- We ship to select international locations.
- Customers are responsible for any customs duties, taxes, or import fees. ERG LUX KICKS is **not responsible** for delays due to customs processing.
**8. Contact Information**
For any shipping-related inquiries, contact us at:
📧 **Email:** erg.shopify@gmail.com
By placing an order with ERG LUX KICKS, you acknowledge and agree to this Shipping Policy.